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Ordering is simple and convenient! Browse our curated collection of eyewear on our website. Once you’ve found your perfect pair, select your preferences and add them to your cart. Follow the checkout process, providing necessary details, and complete your purchase securely.
Yes, you can order non-prescription eyeglasses from our collection. We offer a wide range of stylish frames that don’t require a prescription.
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. Choose the method that suits you best during checkout.
At Eyelite Optical, we frequently offer promotions and discounts. Stay updated with our website or subscribe to our newsletter for the latest offers.
We process orders promptly to ensure swift delivery. If you need to modify or cancel an order, please contact our customer service team immediately at [contact information]. We’ll do our best to assist you based on the order status.
You can upload your prescription details during the ordering process on our website. Simply follow the prompts to enter your prescription information or upload a scanned copy of your prescription.
Absolutely! We offer various lens options, including coatings like anti-reflective, blue light blocking, and transition lenses. You can select these options during the ordering process.
A valid prescription should include details like your eye doctor’s information, your pupillary distance (PD), sphere (SPH), cylinder (CYL), axis, and any additional information relevant to your vision needs.
Certainly! Our knowledgeable customer service team is here to help. Feel free to contact us at [contact information] if you need any assistance understanding or interpreting your prescription details.
To ensure accuracy and your eye health, we recommend using an up-to-date prescription. However, if your prescription has recently expired, we advise consulting your eye care professional for guidance.
We offer a diverse range of eyewear, including prescription glasses, sunglasses, blue light blocking glasses, and specialized lenses.
Yes, our frames come in various materials such as acetate, metal, and titanium, offering a wide selection of styles from classic to modern, ensuring there’s something to suit everyone’s taste.
We curate our collection with a blend of designer brands and exclusive Eyelite Optical collections, providing high-quality and stylish options.
Absolutely! We offer customization options for lenses, including various coatings, tints, and lens thicknesses, allowing you to tailor your eyewear to your specific needs.
Yes, we provide specialized eyewear designed for sports enthusiasts, computer users, and those seeking specific functionality, like anti-glare glasses for extended screen time.
You can easily track the status of your order by logging into your account on our website. Once logged in, navigate to the ‘Order History’ section, where you’ll find real-time updates on your order’s progress.
Our standard delivery time is typically [insert estimated time], varying based on your location and selected shipping method. You’ll receive a more accurate estimated delivery window during the checkout process.
Yes, we provide international shipping to many destinations. During checkout, input your address details to confirm if international shipping is available for your location.
Once your order is dispatched, you’ll receive a shipping confirmation email containing a tracking number. You can use this number to track your shipment through our carrier’s website for real-time updates on its whereabouts.
If you encounter any issues with your delivery or if your order surpasses the estimated delivery time, please reach out to our customer service team at [contact information]. We’ll promptly investigate and assist in resolving any delivery concerns.
